💻 Technology

Dedicated Internet Access (DIA) over optical fiber provides symmetric upload and download speeds with contracted service-level agreements and Ethernet handoffs. It is suited for cloud applications, unified communications, data centers, and low-latency workloads. Speed tiers range from 100 Mbps to 1 Tbps depending on the address and provider. See the Fiber Internet page for details.

Carrier and metro Ethernet over fiber, including Ethernet Private Line and any-to-any designs. These services support private transport, peering, and data-center interconnect at rates from 100 Mbps to 1 Tbps.

Licensed microwave or mmWave links for rapid turn-up, rural coverage, or path diversity. These can serve as primary or backup connectivity and pair with SD-WAN. See the Fixed Wireless page.

Cable broadband using the Data Over Cable Service Interface Specification (DOCSIS). It is a cost-effective access option for many small and branch locations and pairs with cellular failover.

Digital Subscriber Line over copper. Suitable for light traffic, alarms, or interim connectivity while other options are built.

Dedicated legacy circuits with guaranteed bandwidth. Still used for voice signaling, alarms, or special-purpose continuity.

Analog lines required for elevators, life-safety panels, and legacy devices. Modernization paths are available where regulations allow.

Digital ISDN trunking for PBX systems. Many organizations migrate these to SIP trunking over time.

Session Initiation Protocol (SIP) voice over IP with elastic call paths, number management, and E911 support. Integrates with unified communications and contact-center platforms. See the SIP Trunking page.

Multiprotocol Label Switching private networks with class-of-service controls for predictable latency and jitter across multiple sites. See the MPLS page.

Virtual Private LAN Service extends Layer-2 Ethernet securely between sites while preserving LAN behavior across the wide area network.

Virtual Private Network for site-to-site or remote access using modern cryptography. Can serve as an on-ramp to Zero Trust designs. See the VPN page.

Dedicated private fiber or Ethernet circuits between two endpoints. Used for replication, data ingestion, or backhaul with deterministic throughput.

Global circuits and regional carrier coordination with unified service levels and consolidated billing.

Mobile broadband for primary or secondary access, SD-WAN failover, out-of-band management, and IoT backhaul.

Cloud telephony with auto-attendants, call flows, softphones, and analytics. Integrates with contact-center and CRM platforms. See the Hosted Voice page.

API-driven messaging for alerts, two-factor authentication, and customer engagement.

Compliance capture with retention, legal hold, and searchable archives for audits and training.

End-to-end design and documentation for Local Area Networks (LAN), Wireless LAN (WLAN), Wide Area Networks (WAN), Metropolitan Area Networks (MAN), Storage Area Networks (SAN), and related overlays. Planned and deployed as a single coherent fabric with operational runbooks.

Subscription networking that bundles hardware, software, SD-WAN, policy, telemetry, and lifecycle operations. Includes alignment with SASE and Zero Trust, elastic bandwidth, and centralized orchestration.

Carrier-dense facilities with rack or cage space, diverse power, cooling, cross-connects, and cloud on-ramps (AWS Direct Connect, Azure ExpressRoute, Google Interconnect). Services include design, migrations, remote hands, structured cabling, and resilience testing. See the Colocation page.

Customizable compute instances with selectable operating systems, CPU, memory, and storage. Supports attachable networks, snapshots, and policy isolation.

Live visibility into utilization, latency, jitter, and packet loss across providers. Includes threshold alerts, incident correlation, and service-level verification.

Elastic compute, storage, and platform services on Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). Includes landing zones, guardrails, and identity baselines. See the Cloud overview.

Dedicated or hosted environments for data sovereignty, isolation, and custom control planes. Supports policy-as-code and compliance alignment.

Unified identity, networking, and policy across public and private environments with consistent guardrails and observability.

Ongoing operations including patching, backup, disaster recovery runbooks, performance tuning, and cost governance (FinOps).

Private on-ramps such as AWS Direct Connect, Azure ExpressRoute, and Google Interconnect for low-latency links and predictable egress costs.

Identity and Access Management (IAM), encryption, posture management, secrets handling, and policy enforcement mapped to relevant frameworks.

At-rest encryption using Advanced Encryption Standard (AES), key hierarchies, and Key Management as a Service (KMaaS) integrations.

Immutable backups with lifecycle policies, tiering, and tested restore procedures.

Disaster Recovery as a Service with replication, orchestrated failover, and defined Recovery Time and Recovery Point Objectives (RTO/RPO).

Object, block, and file storage tiers with lifecycle transitions, caching, and content governance.

Software-defined compute, network, and storage with policy templates, multi-tenant segmentation, and development or test sandboxes.

Rightsizing Microsoft 365 plans, security add-ons, archiving, retention, and eDiscovery for compliance.

Discovery, dependency mapping, landing zones, cutovers, and post-move performance and cost optimization.

Edge caching, image optimization, and global acceleration for web applications and media.

Managed relational and NoSQL engines with high availability, backups, scaling, and Role-Based Access Control (RBAC).

Columnar analytics with Massively Parallel Processing (MPP), SQL interfaces, and Business Intelligence (BI) connectors.

Schema-on-read repositories for structured, semi-structured, and unstructured data. Supports batch and stream ingestion and machine learning pipelines.

Batch and stream pipelines with connectors, data quality controls, and orchestration. Includes ELT variants for flexible processing.

Tagging, showback, chargeback, rightsizing, savings plans, forecasting, and executive scorecards for cloud cost management.

Chief Information Security Officer as a Service. Provides program leadership, roadmap, metrics, and board reporting without full-time overhead.

Architecture, policy, and gap remediation across people, process, and technology. Includes risk registers and control mapping.

Authenticated scans, configuration reviews, prioritized remediation, and retesting.

External, internal, web application, wireless, and social engineering assessments. Findings are evidence-based and risk-ranked.

Next-Generation Firewall (NGFW) policy management, updates, threat feeds, and 24×7 response. Includes change windows and audit trails.

Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR). Includes hardening baselines and containment playbooks.

Identity-centric access, microsegmentation, Zero Trust Network Access (ZTNA), posture checks, and continuous verification. See the Zero Trust Networks page.

Data Loss Prevention (DLP), tokenization, discovery and classification, and encryption with Key Management as a Service (KMaaS).

Campaigns, targeted training, click-through tracking, and program analytics.

Single Sign-On (SSO), Multi-Factor Authentication (MFA), directory synchronization, lifecycle management, and Just-In-Time (JIT) access.

FIPS-validated keys, rotation and revocation, Hardware Security Module (HSM) options, and audit reporting.

24×7 telemetry ingestion, Security Information and Event Management (SIEM), Security Orchestration, Automation, and Response (SOAR), and Incident Response (IR).

Cloud-delivered controls including Next-Generation Firewall, intrusion prevention, Secure Web Gateway (SWG), Web Application Firewall (WAF), and Distributed Denial of Service (DDoS) mitigation.

Framework alignment for HIPAA, PCI DSS, SOC 2, ISO 27001, CMMC, FedRAMP, NIST, GDPR, and CCPA. Includes evidence pipelines and audit support.

Calling, meetings, and messaging with global dial plans, devices, governance, and analytics.

Omnichannel contact center (voice, chat, email, SMS) with Workforce Optimization (WFO), analytics, and AI-assisted agents.

APIs and SDKs to embed voice, SMS, video, and chat into applications. Supports two-factor authentication, call flows, and notifications.

Scheduling, webinars, and cross-platform bridges.

High-definition video, recording, layout controls, and webinars across Zoom, Microsoft Teams, and Webex.

Versioning, external collaboration, journaling, and eDiscovery support.

Secure mail with anti-spam, archiving, retention, and Data Loss Prevention (DLP).

Persistent chat with presence, channels, and governance controls.

Endpoints, phones, gateways, and related hardware selected and configured for the environment. Includes lifecycle management and standardization.

Infrastructure and application monitoring with alerting, dashboards, and integration into operational runbooks.

Applied intelligence that operates within defined constraints and integrates with connectivity, cloud, and security controls. See the SolveForce AI page.

Device connectivity, edge processing, and data paths for sensors, equipment, and operational technology. Includes security and management considerations.

Ongoing operations including patch management, monitoring, help desk, and vendor coordination. Reduces internal overhead while maintaining control.

Technology Expense Management and cloud financial operations. Includes invoice review, optimization, and reporting.

On-site installation, cabling, equipment placement, and troubleshooting. Coordinated with remote operations and documentation.

Access control, surveillance, and environmental monitoring for facilities and network equipment locations.

Day-to-day management of connectivity, cloud, security, and voice services. Includes change control, incident response, and reporting.

Continuous visibility into circuit performance across providers. Supports service-level verification and proactive response.