💸 Telecom Expense Management (TEM) | SolveForce

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Introduction

Telecom Expense Management (TEM) is the practice of auditing, optimizing, and managing the costs associated with telecom and IT services. SolveForce TEM goes beyond invoice checking: we consolidate your carriers, uncover billing errors, negotiate better contracts, and provide ongoing cost visibility and savings.

SolveForce guarantees the lowest available rates with no added cost, no hidden fees, and no risk. Most organizations see 10–30% cost savings within the first year of a SolveForce TEM engagement.


I. Overview

TEM covers the financial, contractual, and operational lifecycle of telecom and IT spend. It helps organizations avoid waste and ensure they’re paying only for what they use.

Core principles

  • Visibility: every service, every carrier, one dashboard.
  • Optimization: eliminate redundant circuits, unused licenses, and shadow IT.
  • Governance: align contracts with compliance frameworks.
  • Savings: enforce cost controls and prevent vendor overbilling.

II. Service Features

Inventory Management

  • Centralized catalog of all telecom assets (circuits, mobile lines, licenses).
  • Tracks usage, costs, and ownership.

Contract & Invoice Auditing

  • Audit against contracted rates and market benchmarks.
  • Identify overcharges and recover credits.

Expense Optimization

  • Rightsize bandwidth, licenses, and service tiers.
  • Consolidate redundant contracts across providers.

Reporting & Dashboards

  • Real-time analytics on telecom spend.
  • Cost allocation by department, region, or project.

Lifecycle Management

  • Carrier negotiations and renewals.
  • End-to-end management of new service orders and disconnects.

III. Use Cases

  • 🏢 Enterprise: Consolidate hundreds of circuits and contracts across carriers.
  • 🏦 Finance: Optimize PCI-compliant voice and data networks while lowering costs.
  • 🏥 Healthcare: Track voice, data, and UCaaS/CCaaS licenses for compliance.
  • 🏭 Manufacturing: Control costs across plants, IoT backhaul, and wireless.
  • 🚚 Logistics: Simplify global carrier management for fleets and warehouses.

IV. Integrations


V. Pricing & SLAs

  • SolveForce TEM is performance-driven: savings often pay for the service.
  • Flexible models: subscription, savings-share, or bundled into SolveForce advisory.
  • SLAs cover reporting accuracy, response time, and contract compliance.

VI. Related Services


VII. Next Steps

📞 (888) 765-8301
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Quick Links — SolveForce Services
Broadband · Cloud · TEM · UCaaS · CCaaS · DRaaS · CSaaS · DaaS · NaaS · Network · Security · Compliance

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