At SolveForce, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee that our website and services are accessible to all users.
Conformance Status
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities, and user-friendly for everyone.
Feedback
We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers on SolveForce:
- Phone888-765-8301
- Emailinfo@solveforce.com
- Visitor address[Your Company Address]
- Postal address[Your Postal Address]
- We try to respond to feedback within 2-5 business days.
Assistance
Should you require any assistance while navigating our website or using our services, please call or email us using the contact details provided above.
Compatibility
Our website is designed to be compatible with the following assistive technologies:
- The website is designed to be compatible with assistive technologies like screen readers and magnifier software on devices running Windows, MacOS, iOS, and Android.
Technical Specifications
Accessibility of SolveForce relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Limitations and Alternatives
Despite our best efforts to ensure accessibility of SolveForce, there may be some limitations. Please contact us if you observe an issue.
- Known limitations for SolveForce: Some older PDF documents might not be fully accessible, or some video content may lack captions. We are working to add text alternatives and captions as soon as possible.
Enforcement Procedure
If you wish to report an issue related to accessibility or request any information in accessible formats, please contact our customer service. If you are not satisfied with our response, you may escalate your complaint to our accessibility coordinator.
Accessibility Features
We have implemented the following features to ensure accessibility:
- Text EquivalentsProviding text alternatives for any non-text content.
- NavigationEnsuring that all navigation links can be accessed via keyboard and that website navigation is consistent.
- VisibilityOffering features that allow users to increase text size, modify colors, and reduce motion on pages.
Contact Us
If you have any questions or need further information about our accessibility efforts, please contact us:
- Phone: 888-765-8301
- Email: info@solveforce.com
Last updated: 11/02/2024
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Key terms in plain language
Open a term for a concise explanation of language used on this page.
VoIP
Voice over Internet Protocol carries phone calls over an IP network instead of a traditional analog phone line. Call quality depends on network stability, latency, and traffic management.
Unified Communications (UCaaS)
A cloud-based combination of business calling, messaging, meetings, presence, and collaboration tools managed as one communications service.
SIP Trunking
A service that connects a business phone system to the public telephone network using Internet Protocol, replacing or supplementing traditional phone lines.
Bandwidth
The amount of data a connection can carry in a given time, usually measured in Mbps or Gbps. More bandwidth supports more users, devices, and simultaneous applications.
Latency
The time it takes data to travel between two points. Lower latency improves voice, video meetings, cloud applications, gaming, and other real-time services.
Service-Level Agreement (SLA)
A provider’s written commitment covering service targets such as availability, response time, repair time, and sometimes financial credits when commitments are missed.