International Services

International Services

Key terms in plain language

Open a term for a concise explanation of language used on this page.

SD-WAN

Software-defined wide area networking. It manages multiple connections and chooses paths based on application needs, performance, and policy to improve resilience and control.

Unified Communications (UCaaS)

A cloud-based combination of business calling, messaging, meetings, presence, and collaboration tools managed as one communications service.

Cloud Computing

Computing resources—such as applications, servers, storage, or databases—delivered from remote infrastructure and scaled as requirements change.

Software as a Service (SaaS)

Software accessed as an online service instead of being installed and maintained entirely on the customer’s own computers or servers.

Artificial Intelligence (AI)

Software designed to perform tasks involving prediction, classification, generation, reasoning, or decision support. Business use still requires clear data, governance, security, and human accountability.

Infrastructure as a Service (IaaS)

Cloud-based servers, storage, and networking that customers configure and manage without owning the underlying data-center hardware.