The VXPulse support platform is a platform purposely designed to remove risk and IT workload when operating UC across complex, multi-vendor environments. VXPulse can uniquely correlate and unify these disparate data sets enabling its users to handle issues regardless of where they may occur. It is designed to enable multiple teams to have real-time visibility, controls, and analytics to make sure problems are proactively identified and all relevant information is easy to correlate and use between the different silos. Contact us for a demo of the VXSuite platform, including VXPulse.
Continue ReadingWhat to Look for in a Voice Quality Monitoring Tool
When looking for a tool, there are key considerations. Finding a voice quality monitoring tool that is lightweight and can be used by vendors, suppliers, and end-users is critical. Other aspects to consider are: Delivering flawless end-user quality is the goal of any IT group when it comes to UC phone systems. What many groups find is, to do that, they need to have a handle on the various layers involved. As the deployments scale up, these functions are usually done by different management groups with different tools. Having everyone use the same tool keeps everyone on the same page.
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