📚 Resources

Guides, Templates, Checklists, and Evidence Packs — All in One Place

Everything you need to plan, build, operate, secure, and prove your stack.
Below you’ll find how-to guides, intake templates, acceptance test kits, SLO libraries, policy-as-code snippets, sector packs, and A–Z references covering all SolveForce offerings.

Questions or a file you want us to adapt?
📞 (888) 765-8301 • ✉️ contact@solveforce.com


🧭 Start Here


🧩 Intake Templates (copy/paste forms you can fill)


✅ Acceptance Test Kits (with evidence capture)

DomainTest KitWhat It ProvesWhere
Optical / FiberOTDR + light levels + splice map checklistLoss budget, path healthIncluded on /fiber-internet, /wavelength
Ethernet / TransportRFC 2544 / Y.1564 test plansThroughput, latency, jitter, frame loss, CoS/ethernet-network, /man
SD-WANBrownout steer & packet-dup/FEC scriptsPath resilience & EF protection/sd-wan
WLAN / Wi-Fi 6/6E/7Join/roam timers, heatmaps, MOS under loadMobility & voice quality/wlan
Private 5G / CBRSRSRP/RSRQ/SINR/HO/attach playbookRF coverage & handover success/private-5g
Voice / UC/CCaaSMOS/jitter/loss, E911/NG911 test plan, STIR/SHAKEN headersQuality, emergency readiness, caller trust/telephony-voice, /ccaas
Email TrustSPF/DKIM/DMARC to p=reject planAnti-spoofing posture/email-auth
Backups / DRObject-Lock + restore+checksum worksheetsImmutability & recovery times/backup-immutability, /draas
Cloud GuardrailsDeny-public/CMEK/tags checks, Private EndpointsPolicy-as-code effectiveness/public-cloud, /private-cloud
RAG/AICitation/refusal rubric & cost trackerGrounded answers & spend control/vector-databases, /solveforce-ai

Every kit includes an evidence worksheet for screenshots, logs, hashes, and timings that we export to SIEM/SOAR.


📏 SLO Libraries (copy these into contracts & dashboards)

  • Connectivity & Fabric → latency/jitter/loss targets by DIA, Ethernet, wavelength, MAN, WLAN, Private 5G.
  • Security & Trust → ZTNA attach, DMARC rollout (≤ 60–90 days), MTTD/MTTC, immutability coverage, unapproved change = 0.
  • Voice/CCaaS → MOS ≥ 4.1, PDD ≤ 1–2 s (local), 2–4 s (long-haul), E911 test cadence.
  • Cloud & DR → policy enforce time ≤ 60–120 s, RTO/RPO tiers, evidence delivery ≤ 60–120 s.

See each domain page’s SLO Guardrails table for ready-to-paste values.


🧱 Policy-as-Code & Reference Snippets

  • Cloud guardrails — deny-public, CMEK-required, tag enforcement, region controls, image/ingress policies (OPA/Gatekeeper).
  • Network templates — EVPN/VXLAN roles, QoS class maps (EF/AF/BE), MACsec enablement, DHCP snooping/DAI/IPSG.
  • Security posture — ZTNA app rules, SASE profiles, WAF/Bot rules, DMARC policy & MTA-STS/TLS-RPT.
  • Evidence hooks — SIEM/SOAR exporters, runbook stubs (isolate/revoke/rekey/rollback/patch).

Need a starter repo? Ask and we’ll drop your language/tooling (Terraform/Ansible/OPA/K8s YAML) into your Knowledge Hub.


🗂️ Sector Playbooks (vertical “snap-together” packs)

  • Healthcare → clinical networks, imaging backbones, telehealth/RPM; HIPAA/42 CFR Part 2 overlays.
  • Finance → low-latency venue links, PCI CDE segmentation, SOC2/ISO evidence packs.
  • Public Sector → NIST 800-53/171, FedRAMP adjacency, CJIS enclaves, records/retention.
  • Manufacturing / Energy → Industry 4.0, OT/ICS security (IEC 62443/NERC CIP), private 5G, RTLS/vision.
  • Retail / Logistics → store/DC Wi-Fi + private 5G, PoS PCI, yard/dock RTLS, OCR gates.

Each pack points to the relevant acceptance kits, SLOs, and compliance artifacts.


🧮 Calculators & Worksheets

  • Voice bandwidth & calls/Mb/s (Opus/G.722/G.711)
  • SD-WAN packet duplication cost vs benefit
  • Cloud FinOps unit economics ($/env, $/service, $/1k req, $/TB, $/GPU-hr, $/question for AI)
  • DR tiering (RTO/RPO matrix + storage & network budget impact)
  • Wi-Fi capacity & AP density (client mix, SNR, channel width)
  • Private 5G RF (coverage guess, anchor counts, antenna gains)

🧾 RFP/RFI Boilerplates & Security Questionnaires

  • Telecom (circuits, Ethernet, wavelengths, diversity letters)
  • Cloud landing zone & guardrails
  • Zero-Trust access (ZTNA/SASE/NAC), WAF/API security
  • Voice/CCaaS + E911/NG911 + STIR/SHAKEN
  • Compliance overlays (SOC2/ISO/NIST/HIPAA/PCI/FedRAMP)

📜 Glossaries & Ontologies


🧰 A–Z Index of Services (fast jump)

Full list with slugs: see the A–Z Catalog in /customized-quotes.
Highlights: 5G Wireless, AI/ML, Automation, BAN, Blockchain/Crypto, Broadband, Cloud (Public/Private/Hybrid), Colo, Contact Center, Cybersecurity & Trust, Dedicated Servers, Edge/IoT/Industry 4.0, Ethernet, Fiber, FinOps/TEM, GRC, LAN/WLAN/MAN, Managed Services (MSP/MSSP), SAN, SIP/UC/UCaaS, Telephony & Voice, WAF/Email Auth, Wavelengths/DCI.


📝 Quick-Start Checklists (copy/paste)

Connectivity & SD-WAN

  • [ ] Dual underlays (DIA + 5G/Fixed Wireless/Coax/GPON)
  • [ ] Diversity letters (laterals/bridges/POPs/providers)
  • [ ] RFC 2544/Y.1564 done • Evidence → SIEM
  • [ ] EF packet duplication for voice; FEC for video

Cloud & Guardrails

  • [ ] Deny-public, CMEK-required, tags enforced
  • [ ] Private Endpoints/PSC only for sensitive services
  • [ ] ZTNA to consoles; workload identity (no static keys)
  • [ ] Object-Lock backups; DR drill with artifacts

Security & Trust

  • [ ] DMARC → p=reject (60–90 days) • BIMI optional
  • [ ] ZTNA/SASE/NAC enforced; PAM JIT for admin
  • [ ] WAF/Bot on portals/APIs; API signing & schemas
  • [ ] SIEM/SOAR pipelines with playbooks (isolate/revoke/rekey/rollback/patch)

Voice/CCaaS

  • [ ] TLS/SRTP + STIR/SHAKEN configured
  • [ ] E911/NG911 tested; recordings PCI/HIPAA policies in place
  • [ ] MOS/jitter/loss dashboards; SBC diffs archived

📦 Sample Evidence Pack (exportable)

  • Change log (CI merges, CAB approvals), config diffs, test artifacts (OTDR/2544, E911, DR screenshots), security events (ZTNA/WAF/DMARC/KMS), performance reports (SLO boards), compliance mappings (SOC2/ISO/NIST/HIPAA/PCI/FedRAMP).
    We provision these in your Knowledge Hub and mirror to your SIEM/SOAR.

🤝 How to Use These Resources

1) Pick the intake for your scope.
2) Attach the acceptance kit that matches your goals.
3) Select your SLO library values (or use defaults).
4) Decide evidence destinations (SIEM/SOAR).
5) Send the package to contact@solveforce.com — we’ll return a customized quote with architecture, suppliers, SLO pricing, compliance overlays, and an evidence plan.


📞 Need a template in Word/Excel/JSON/YAML?

Say the word. We’ll generate editable .docx / .xlsx / .json / .yaml packs for your environment (Terraform, Ansible, OPA, K8s manifests, Postman collections), and drop them into your Knowledge Hub.