Circuit monitoring provides four main features:
Ping Tests
First, a ping test goes out to a specific circuit.
This test generates several types of data:
- If the circuit is up or down.
- How long are the packets taking to get back and forth?
- How many ping tests failed by time over each circuit?
- Average delay over the past 24 hours.
Ping tests monitor more than just a single packet. By default, five pings are sent, and the report shows how many of those pings come back.
Traceroute Tests
Traceroute tests are sent to the router to provide additional performance measurements. So, for example, if there is a slow-down in that circuit, you have hop-by-hop performance data to identify where hang-ups might be in that circuit.
Customer Notifications
Notifications can be emailed to alert customers if a circuit goes down.
Dashboard Summary
Dashboard and circuit summary information deliver comprehensive reports to end-users. As an end user, you can view real-time circuit monitoring to learn how many circuits are down.
Do you have any circuits not sourced from our partner? We can monitor that for an additional fee. Reach out to find out how.
Reading and monitoring your performance dashboard provides you with a certain transparency when things go wrong—the transparency and information you need for consistency and success.