SMS stands for Short Message Service and is a communication standard that allows for the exchange of short text messages between mobile devices. SMS is considered a part of the broader category of MMS, or multimedia messaging services.
While SMS initially became popular as a way to send quick, brief messages between friends and family members, businesses began to adopt the technology in the early 2000s as a way to communicate with customers. Today, SMS is used by billions of people around the world and has become an integral part of how we stay connected.
There are several advantages of using SMS over other communication methods such as email or phone calls.
First, SMS is fast and convenient – it’s easy to quickly send a message without having to make a call or compose an email.
Second, SMS is often less expensive than other forms of communication, especially when sending international messages.
Finally, because most people have their phones with them at all times, text messages are more likely to be read in a timely manner than emails or voicemails.