Replace legacy phone lines with a single IP connection that carries voice, video, text, and fax—securely and affordably. SolveForce SIP Trunking merges your PBX with the public telephone network over the Internet, shrinking telecom costs while giving you elastic channel capacity, crystal‑clear call quality, and business‑grade failover.
🌐 What Is SIP Trunking?
Session Initiation Protocol (SIP) establishes, manages, and terminates real‑time multimedia sessions. A SIP trunk is the virtual equivalent of a physical phone circuit, connecting your on‑prem or cloud PBX to carriers across an IP backbone instead of the PSTN. One circuit, limitless simultaneous calls—locally or worldwide.
💵 Why Switch?
| 🎯 Benefit | How SolveForce Delivers | Typical Savings / Gains |
|---|---|---|
| Lower Costs | Consolidate voice & data on one link; per‑second billing; free on‑net calls. | 40 – 60 % vs. PRI/T‑1 |
| Unlimited Scalability | Add or subtract call paths in minutes—no truck roll. | Seasonal up/down without sunk CapEx |
| Global Presence | Local DIDs in 70+ countries, toll‑free & eFax numbers. | Faster market entry |
| Business Continuity | Geo‑redundant POPs, automatic failover to mobiles or backup trunks. | 99.999 % voice uptime |
| Unified Communications | Integrates with Teams, Zoom, Webex, RingCentral, or existing SIP‑aware PBX. | Single collaboration stack |
🔑 Key Features
🖥️ PBX Agnostic
Works with Cisco, Avaya, Mitel, NEC, 3CX, Asterisk, FreePBX, and any SIP‑compliant softswitch. Cloud PBX? We peer directly with Microsoft Operator Connect, Zoom Phone, and Google Voice.
⚙️ Elastic Channel Control
Spin up 5 channels today, 500 tomorrow—pay only for active sessions. API or portal driven.
🚀 High‑Definition Voice & Video
G.722 HD voice, OPUS wideband, and H.264/VP9 video with QoS tagging; MOS > 4.2 on average.
🔒 Carrier‑Grade Security
- TLS/SRTP encryption end‑to‑end
- SIP Digest + mutual TLS auth
- Real‑time fraud analytics auto‑blocks suspicious call patterns
🛡️ Redundancy & Failover
Multiple edge SBCs in diverse data centres; DNS SRV load balancing; automatic reroute to cellular, POTS, or voicemail if primary route fails.
📊 Real‑Time Analytics
Dashboards for concurrent calls, ASR/ACD, jitter, packet‑loss, cost centre billing, and CDR exports (CSV, JSON, SFTP, API).
🏢 Use‑Case Spotlights
| Vertical | SIP Trunking Value |
|---|---|
| Call Centres | Burst to thousands of channels during campaigns; dynamic caller‑ID masking. |
| Multi‑Site Retail | One trunk feeds all stores; centralised IVR and queue; local failover to LTE routers. |
| Global Enterprise | Local numbers in each region, central billing, GDPR‑compliant call recording. |
| Remote Workforce | Softphones & Teams clients authenticate via secure SBC—office experience anywhere. |
| Healthcare | HIPAA‑ready encryption; fax‑over‑SIP for e‑prescriptions and lab orders. |
📑 Typical Deployment Flow
- Discovery 🔍 – Audit existing PRIs/analog lines, call patterns, and PBX firmware.
- Number Porting 📞 – Transfer DIDs & toll‑free numbers with zero downtime.
- SBC & QoS Design 📐 – On‑prem or cloud Session Border Controller, VLAN tagging, DSCP prioritisation.
- Pilot 🚀 – 2‑week sandbox with test DIDs, inbound/outbound scenarios, E911 verification.
- Rollout 🌍 – Cut PRI circuits site‑by‑site or big‑bang; activate elastic channel scaling.
- Optimise 📊 – Monthly voice‑quality reports, fraud audits, and cost‑per‑minute tuning.
Average migration: 30 days for SMB, 60–90 days for multi‑site enterprise (including porting).
⚙️ Tech Specs
| Parameter | SolveForce Default | Notes |
|---|---|---|
| Signalling | SIP over TLS 1.2 | UDP or TCP available on request |
| Media Encryption | SRTP (AES‑256) | Optional RTP for legacy gear |
| Codec Support | G.711 μ/a, G.722, OPUS, G.729, H.264, VP9 | Auto‑negotiation |
| QoS Tags | DSCP 46 (EF) voice | Configurable per VLAN |
| E911 | Dynamic/nomadic | Web portal for address management |
| Concurrency | 1‑10 000+ channels | Elastic licensing |
| Uptime SLA | 99.999 % | Backed by service credits |
🤝 Why SolveForce?
- Carrier‑Neutral Aggregator – Routes span Tier‑1 carriers for global reach and price leverage.
- SBC as‑a‑Service – Cloud or on‑prem, fully managed, patched, and monitored.
- 24 × 7 NOC & Voice SOC – Mean time‑to‑resolve P1 incidents < 20 minutes.
- Regulatory Compliance – Kari’s Law, Ray Baum’s Act, STIR/SHAKEN authentication already enabled.
- Single‑Invoice Simplicity – Voice, messaging, DIDs, fax, and analytics under one bill.
📞 Let’s Modernise Your Voice Network
Stop paying for copper. Start scaling voice in the cloud.
☎ (888) 765‑8301
✉ contact@solveforce.com
SolveForce – bridging your business to advanced, cost‑efficient SIP communications.