Managed/Professional Services
Managed/Professional Services provide businesses with various services tailored to their needs. These services can include IT support, network monitoring and maintenance, cloud computing solutions, software development, and more. With the help of managed/professional service providers, companies can benefit from improved system performance and reliability while reducing costs associated with managing technology infrastructure in-house. Additionally, these service providers offer specialized expertise that may not be available within an organization’s internal staff or budget constraints. As such, they are often considered a cost-effective solution for businesses looking to maximize efficiency without sacrificing quality or customer satisfaction.
Key terms in plain language
Open a term for a concise explanation of language used on this page.
Cloud Computing
Computing resources—such as applications, servers, storage, or databases—delivered from remote infrastructure and scaled as requirements change.
Infrastructure as a Service (IaaS)
Cloud-based servers, storage, and networking that customers configure and manage without owning the underlying data-center hardware.
Software as a Service (SaaS)
Software accessed as an online service instead of being installed and maintained entirely on the customer’s own computers or servers.
Disaster Recovery (DRaaS)
A plan and service for restoring applications, data, and operations after an outage or disruption. DRaaS provides recovery infrastructure through a managed cloud service.
Identity and Access Management (IAM)
The systems and policies that determine who a user is, what resources they may access, and how that access is authenticated and reviewed.
API
An application programming interface is a defined way for software systems to exchange data or request functions from one another.