The Rails for Everything IP — Engineered, Secure, and Proven
Communications (voice, video, messaging, contact center) and Connectivity (fiber/coax/5G/satellite/Wi-Fi/private 5G, plus campus/metro fabrics) are one system now.
SolveForce designs and operates the end-to-end stack—from access circuits and RF to SIP/SBC/UC/CCaaS to cloud on-ramps and SD-WAN—wrapped in Zero-Trust security and evidence pipelines so every call, packet class, and change is measurable and auditable.
Quick jumps
• Access → /connectivity • Fiber → /fiber-internet • Coax → /cable-internet • Fixed Wireless → /fixed-wireless • Mobility → /mobile-connectivity • Satellite → /satellite-internet
• LAN/WLAN/Campus/Metro → /lan • /wlan • /man • Optical/DCI → /wavelength • Dark/Lit → /dark-fiber • /lit-fiber
• Voice & CC → /hosted-voice • /sip-trunking • /ccaas
• Cloud on-ramps → /direct-connect • Overlay → /sd-wan
• Security → /ztna • /sase • /nac • Edges → /waf • Email Trust → /email-auth
• Evidence & DR → /siem-soar • /backup-immutability • /draas
🎯 Outcomes We Optimize
- Clear voice, fast apps — EF lanes for calls/alerts and assured classes for video/control; stable p95/p99 latency for apps.
- Resilience by design — dual underlays (DIA + 5G/Fixed Wireless/Coax/GPON), SD-WAN brownout steering, Anycast ingress for UC/CCaaS.
- Security by default — TLS/SRTP, STIR/SHAKEN, ZTNA/SASE/NAC, WAF/Bot, DMARC to p=reject; device posture enforced.
- Evidence on demand — OTDR/light levels, RFC 2544/Y.1564, MOS/jitter/loss, DSCP preservation, E911 tests, BGP policy, change diffs → SIEM/SOAR.
- Predictable cost — TEM/FinOps dashboards, commitment plans, unit economics ($/site, $/1k req, $/min, $/GB).
🧭 Reference Architecture (rails → fabric → overlay → comms → cloud)
1) Access & RF rails
- Fiber DIA/Ethernet, GPON/XGS-PON, Coax (DOCSIS 3.1/4.0), Fixed Wireless, 5G/LTE (private APN optional), LEO satellite tertiary. → /connectivity
2) Campus/Metro Fabric
- LAN/WLAN/CAN/MAN with EVPN/VXLAN or routed access; multigig PoE to APs; MACsec uplinks; metro EPL/EVPL/E-LAN or wavelengths for DCI. → /lan • /wlan • /man • /wavelength
3) Overlay & Policy
- SD-WAN SLOs per app, packet duplication for EF, FEC for video, breakout/backhaul strategy; Anycast UC/API ingress. → /sd-wan
4) Communications Plane
- SIP trunks & SBCs (TLS/SRTP, topology hiding, media anchoring, codec policy, STIR/SHAKEN), UC/UCaaS, CCaaS, E911/NG911. → /sip-trunking • /hosted-voice • /ccaas
5) Cloud & On-ramps
- Direct Connect / ExpressRoute / Interconnect, BGP policy/communities, transit hubs; Private Endpoints in landing zones. → /direct-connect
6) Identity & Security
- SSO/MFA, ZTNA for private apps & admin, SASE for web/SaaS; NAC 802.1X at the edge; WAF/Bot; DMARC/BIMI; keys in HSM/KMS, secrets in vault. → /ztna • /sase • /nac • /waf • /email-auth
7) Observability & Evidence
- NetFlow/telemetry, logs/metrics/traces + config diffs, quality boards, E911/IVR tests → /siem-soar; QBR/audit packs.
📦 Service Catalog (what we build & run)
- Circuits & RF — qualification, diversity letters, LOA/CFA, turn-up & acceptance (OTDR, 2544/1564), static IPs/IPv6, private APNs.
- Campus/Metro — EVPN/VXLAN cores, QoS templates, MACsec, WLAN 6/6E/7, Private 5G/CBRS.
- SD-WAN — app classes & path policies; packet duplication for EF; FEC for video; Anycast ingress for UC/CCaaS.
- Voice & Contact Center — numbers/LNP, SBCs, STIR/SHAKEN, E911/NG911, recording/redaction (PCI/HIPAA), UC/CCaaS integration.
- Security — ZTNA admin & app access, SASE, NAC, WAF/Bot, DLP; email trust to p=reject.
- Cloud on-ramps — DX/ER/Interconnect, BGP policy, Private Endpoints; inspection hubs.
- Evidence & DR — SIEM pipelines, Object-Lock backups, DR runbooks, drill artifacts.
🔢 Planning Tables
A) Access Technologies (typical business-grade)
| Tech | Down/Up (typical) | p95 Latency (metro) | Best For | Notes |
|---|---|---|---|---|
| DIA (Fiber/Ethernet) | 0.5–100+ G sym. | 1–5 ms | HQ/edge, cloud on-ramps | SLA, BGP/IP Transit options |
| XGS-PON | 1–10 G / 1–10 G | 3–10 ms | Branch hubs, analytics | Shared; good price/perf |
| Coax (DOCSIS 3.1/4.0) | 0.1–8 G / 0.02–1–2 G | 8–25 ms | Retail/clinics; rapid turn-ups | Symmetric in select DOCSIS 4.0 cities |
| Fixed Wireless | 50–1000 / 25–500 Mb/s | 5–20 ms | Rooftops, fast installs | Site survey/LoS |
| 5G/LTE (biz) | 100–600 / 20–100 Mb/s | 20–40 ms | Primary/backup | Private APN + IPsec for inbound |
| LEO Satellite | 20–220 / 5–40 Mb/s | 40–80 ms | Remote/tertiary | Clear sky view |
B) Voice Codecs (incl. overhead)
| Codec | Bandwidth/Call | Quality | Use |
|---|---|---|---|
| Opus (wideband) | 30–50 kb/s | High | Softphones/UC |
| G.722 (wideband) | ~100 kb/s | High | Desk phones |
| G.711 μ/A | ~100 kb/s | Legacy | Interop |
| G.729 | 30–40 kb/s | OK | Constrained links |
C) MEF Carrier Ethernet (metro)
| Service | Topology | VLAN Transparency | Best For |
|---|---|---|---|
| EPL | P2P | Yes | L2 private line (storage/VDI) |
| EVPL | Hub/Spoke | Per-EVC | Multi-site spokes |
| E-LAN | Any-to-any | Yes | Multi-campus L2 |
| E-Tree | Rooted multipoint | Root→Leaf | Distribution networks |
🔐 Security That Sticks
- Edge — 802.1X EAP-TLS everywhere; posture profiling; dynamic segmentation (VLAN/SGT); rogue controls; DHCP snooping/DAI/IPSG.
- Uplinks — MACsec; control-plane policing; bounded L2; routed access preferred.
- Admin & apps — ZTNA for private consoles; SASE for web/SaaS; WAF/Bot on portals/APIs; DMARC/BIMI for trust in comms.
- Custody — KMS/HSM keys; vault secrets; rotation ceremonies logged.
- Compliance — PCI/HIPAA/NIST/SOC2/ISO; E911/NG911 test evidence for voice.
📐 SLO Guardrails (you can tune these)
| Domain | KPI / SLO (p95 unless noted) | Target |
|---|---|---|
| Call setup | Post-Dial Delay (local/long-haul) | ≤ 1–2 s / ≤ 2–4 s |
| Voice quality | MOS (wideband) | ≥ 4.1 |
| Jitter / Loss | One-way / sustained | ≤ 20–30 ms / < 0.3–0.5% |
| Site latency | Branch→cloud (regional) | ≤ 20–50 ms |
| SD-WAN | Brownout steer time | ≤ 1–3 s |
| WLAN join/roam | Assoc+802.1X+DHCP / handoff | ≤ 2–4 s / ≤ 50–150 ms |
| Security | ZTNA admin attach | ≤ 1–3 s |
| Trust | DMARC rollout | p=reject ≤ 60–90 days |
| Availability | Dual-underlay effective | ≥ 99.95% |
| Evidence | Tests/logs → SIEM | ≤ 60–120 s |
| Unapproved changes | Policy gate | = 0 |
Breach handling: SOAR opens a case and runs guarded plays (reroute, packet-dup enable, codec shift, WAF rule, re-key, rollback), attaching artifacts. → /siem-soar
🧪 Acceptance Tests & Artifacts (we keep the receipts)
- Optical/Access — OTDR traces, Rx/Tx light levels, splice maps; modem RF levels; static IP confirmations.
- Ethernet/Transport — RFC 2544/Y.1564 throughput/latency/jitter/loss; CoS verification.
- Routing/BGP — peering screenshots, prefix filters, MED/local-pref/communities; Anycast failover tests.
- Voice/CC — synthetic MOS/jitter/loss, post-dial delay, STIR/SHAKEN headers, TLS/SRTP cipher checks, E911/NG911 test logs.
- WLAN/Private 5G — join & roam timers, coverage heatmaps, voice MOS under load.
- Security — ZTNA admits/denies, NAC posture logs, SASE/WAF events, DMARC/TLS-RPT headers, KMS/vault rotations.
All artifacts stream to /siem-soar and roll into QBR/audit packs.
🔁 Use-Case Patterns
- Branch @ Scale — DIA + 5G/Fixed Wireless/Coax, SD-WAN duplication for EF, SASE breakouts, Anycast UC ingress.
- HQ/Colo/Cloud Edge — 10/40/100G DCI, SBC clusters, private on-ramps, WAF/API security; DR runbooks.
- Retail/Clinics — XGS-PON/Coax primary + LTE tertiary; captive portal Wi-Fi; PCI tokenization; HIPAA DLP for transcripts.
- Events/Pop-ups — 5G primary, packet-dup voice lanes, portable SBC/UCaaS; quick demobilization.
- Industrial/OT — Private 5G + Wi-Fi split; OT segmentation; alarm lanes; IEC/NERC overlays.
🧱 Best Practices (field-tested)
- Engineer diversity — separate laterals/bridges/POPs/providers; get and keep diversity letters.
- Keep EF clean — mark at source, trust at access, verify end-to-end; don’t over-classify.
- Use packet duplication selectively — EF lanes, high-value queues; cap for cost.
- Bound L2 — prefer routed access; EVPN/VXLAN when L2 stretch is required.
- Plan MTU — account for IPsec/SD-WAN and NVMe-oF; test fragmentation.
- Anycast ingress — health-gated withdraw for UC/API edges.
- Object-Lock backups — configs and recording stores; test restores.
- Document everything — cable IDs, VLAN/VRF maps, number/LNP plans—publish in the Knowledge Hub.
📝 Communications & Connectivity Intake (copy-paste & fill)
- Sites & underlays (addresses, DIA/Coax/GPON/5G/Fixed Wireless/Satellite, target speeds, diversity needs)
- Voice/CC (UC/UCaaS/CCaaS platforms, SIP trunks/SBCs, numbers/LNP, E911/NG911 scope)
- LAN/WLAN (ports/PoE, SSIDs/6 GHz, NAC scope) • Metro/Optical (EPL/EVPL/E-LAN, wavelengths)
- Overlay (SD-WAN vendor/policies, packet-dup/FEC)
- Security (IdP/SSO/MFA, ZTNA/SASE/NAC, WAF/Bot, DMARC, keys/vault)
- Cloud (DX/ER/Interconnect POPs, regions, Private Endpoints)
- Compliance (PCI/HIPAA/SOC2/ISO/NIST/etc.), artifact retention
- Operations (managed vs co-managed, SIEM destination, change windows, escalation)
- Budget & timeline, success metrics (MOS, jitter/loss, data p95 latency, availability, cost)
We’ll return a design-to-quote with carrier options, SBC & QoS designs, SLO-mapped pricing, compliance overlays, and an evidence plan you can reuse in audits and QBRs.
Or start at /customized-quotes.
📞 Make Communications & Connectivity Work—Together, Securely, and With Proof
- Call: (888) 765-8301
- Email: contact@solveforce.com
From circuits and RF to SBCs and SD-WAN, from LAN/WLAN to cloud on-ramps, we’ll deliver communications & connectivity that are clear, fast, resilient—and auditable.