The chief operating officer (COO) is a corporate title for the person who oversees all day-to-day operations of an organization and reports directly to the chief executive officer (CEO).[1] The COO typically has duties such as ensuring quality control, managing production processes, and planning.
The role of a COO can vary greatly from one company to another, depending on the size and structure of the organization. In some organizations, the COO may be responsible for all aspects of operations; in others, he or she may have specific areas of focus. For example, in a manufacturing company, the COO might oversee production; in a hospital setting, the COO might be responsible for patient care services.
In most cases,the CEO delegates authority to the COO to manage certain aspects of the business while still maintaining ultimate responsibility for all business decisions. This allows the CEO to focus on more strategic matters such as long-term planning and goal setting.
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