Quick Links — SolveForce Services
Broadband · Cloud · Compliance · Consulting · Datacenters · Emerging · Integration · IoT · Infrastructure · International · Managed · Network · Security · Telecom · Telephony · UC · TEM
Introduction
Desktop as a Service (DaaS) delivers full Windows® or Linux® desktops from the cloud to any device—securely, elastically, and without managing on-premises desktop farms. SolveForce sources DaaS across all major providers, guarantees the lowest available price (match or beat), and adds no extra cost, no hidden fees, no risk. In many cases, we can lower your current end-user computing costs while improving experience, security, and uptime.
I. Overview
DaaS hosts the user’s desktop session in the cloud and streams it to endpoints over secure display protocols. Think of it as a cloud-native alternative to traditional Virtual Desktop Infrastructure (VDI)—delivering the same outcome (centralized desktops) without you owning and operating the data center stack.
Key advantages
- Elastic scale: burst users up/down by shift, season, or project.
- Security by design: data stays in the cloud; nothing persists on lost/stolen devices.
- Anywhere access: works on thin clients, laptops, tablets, and web browsers.
- Predictable cost: per-user/per-hour utility models replace CapEx.
II. Architecture & Building Blocks
Session Models
- Persistent desktops: each user gets a long-lived personal image (stateful).
- Non-persistent desktops: pooled images rebuilt each session; user state via profiles.
Images & Apps
- Golden image pipeline: standardized base image + post-image configuration.
- Application delivery: app layering / streaming to minimize image sprawl.
Profiles & State
- Profile containers (e.g., FSLogix-style): fast logons, portable user state.
- Policy management: Group Policy / Mobile Device Management (MDM) baselines.
Identity & Security
- Identity and Access Management (IAM): Single Sign-On (SSO), Multi-Factor Authentication (MFA).
- Conditional access: device posture, network location, and risk signals.
- Endpoint controls: Endpoint Detection and Response (EDR), Data Loss Prevention (DLP).
III. Display Protocols & Performance
Protocols
- Remote Desktop Protocol (RDP): ubiquitous; broad ecosystem.
- High Definition Experience (HDX): Citrix® optimizations for graphics/voice.
- PC-over-IP (PCoIP): visually lossless remoting; strong for media workflows.
Network Guidance
- Latency: aim < 100 ms round-trip for knowledge work; < 50 ms for real-time/voice.
- Bandwidth: ~1–3 Mbps per typical session; more for 4K/graphics or multi-monitor.
- Quality of Service (QoS): prioritize display/voice flows; avoid packet loss/jitter.
IV. Security & Compliance
Controls
- Encryption in transit/at rest: TLS/HTTPS + provider-side encryption with managed keys or your Key Management as a Service (KMaaS).
- Zero Trust alignment: per-session verification of user, device, and context.
- Privileged Access Management (PAM): just-in-time rights for admins.
Regulations & Standards
- Health Insurance Portability and Accountability Act (HIPAA)
- Payment Card Industry Data Security Standard (PCI DSS)
- General Data Protection Regulation (GDPR)
- System and Organization Controls 2 (SOC 2)
- International Organization for Standardization (ISO) 27001
DaaS centralizes data and logging, simplifying audits via Security Information and Event Management (SIEM) and Security Orchestration, Automation, and Response (SOAR) integrations.
V. Devices & Peripherals
Endpoints
- Thin/zero clients, Windows®, macOS®, Linux®, iOS®, Android™, and HTML5 browsers.
- Bring Your Own Device (BYOD): no data at rest on endpoints; posture checks via MDM/Unified Endpoint Management (UEM).
Peripherals
- USB/printer/smart-card redirection with policy guardrails.
- Unified Communications (UC) optimizations for headsets/cameras where supported.
VI. Sizing, Tiers & Personas
User Tiers
- Task worker: 2 vCPU / 4–8 GB RAM; office/web apps.
- Knowledge worker: 4 vCPU / 8–16 GB RAM; heavy productivity, analytics.
- Power/graphics user: 8+ vCPU / 16–64 GB RAM; Graphics Processing Unit (GPU) options for CAD/video/AI.
Storage
- OS disk + profile container + app/cache tiers with read/write IOPS sized to logon storms and background tasks.
VII. Operations & Resilience
Uptime & Continuity
- Multi-AZ/region deployment; scale sets / autoscaling groups.
- Backup & Disaster Recovery as a Service (DRaaS): snapshot images, profile backups, runbooked failover.
Monitoring
- Real User Monitoring (RUM) & synthetic logon tests,
- Session analytics: CPU/GPU/mem/IOPS; dropped frames; reconnect rates.
VIII. Cost, Licensing & SLAs
Commercial Models
- Per-user monthly (concurrent or named), per-hour burst, or hybrids.
- Add-ons: GPU hours, premium storage, profile containers, app layering, security packs.
Guarantees
- Service Level Agreement (SLA): typically 99.9%–99.99% per region/tier.
- SolveForce pricing: provider-agnostic sourcing with lowest-price guarantee; consolidated billing and one escalation path.
IX. Use Cases
- 🏢 Cloud-Enterprise: merger projects, global contractors, secure offshore teams.
- 🏥 Cloud-Healthcare: clinical apps, imaging viewers, Protected Health Information (PHI) control.
- 🏦 Cloud-Finance: trader desktops, regulated data boundaries, audit trails.
- 🏭 Cloud-Manufacturing: engineering/CAD with GPU, vendor access zones.
- 🎓 Cloud-Education: lab environments, semester-based scaling.
X. Integrations
XI. Related Services
XII. Next Steps
📞 (888) 765-8301
📝 Request a Quote »
📬 Contact Us »
Quick Links — SolveForce Services
Broadband · Cloud · Compliance · Consulting · Datacenters · Emerging · Integration · IoT · Infrastructure · International · Managed · Network · Security · Telecom · Telephony · UC · TEM