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1. Go to Charter/Spectrum’s Sign-Up Page
   Visit spectrum.net → Click Sign In (top right) → Select Create a Username.
   (Direct link: Create Your Spectrum Username)
2. Verify Your Account Information
   • If you’re a current customer, provide one of the following along with your last name and ZIP code:
     • Phone number associated with your account
     • Email address associated with your account
     • Account number (found on your bill)
   • If you’re a new customer, you’ll first need to order a Spectrum service and then follow the same verification steps.
3. Create Your Username and Password
   • Choose a unique username (or use your email).
   • Set a strong password with uppercase, lowercase, numbers, and symbols.
4. Confirm Contact Details
   • Spectrum will send you a verification code via email or text.
   • Enter the code to verify your identity.
5. Set Security Questions
   • Select and answer security questions for password recovery.
6. Agree to Terms & Finish Setup
   • Accept Spectrum/Charter’s Terms of Service and Privacy Policy.
   • Click Create Username to complete your account registration.
7. Sign In to Your Account
   • Log in at spectrum.net or through the My Spectrum app.

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Charter/Spectrum Services Directory

A) Internet

• Spectrum Internet® — High-speed broadband with speeds up to 1 Gbps in select areas.
• Spectrum Advanced WiFi — Router and mesh network equipment.
• Spectrum One — Bundled internet, mobile, and WiFi.

B) Mobile

• Spectrum Mobile® — Mobile plans on Verizon’s network with 5G support.
• Unlimited & By-the-Gig plans.

C) TV

• Spectrum TV® — Cable TV service with customizable channel lineups.
• Spectrum TV App — Stream live and on-demand content on smart devices.
• Premium Add-Ons — HBO, Showtime, Starz, sports packages.

D) Home Phone

• Spectrum Voice® — VoIP home phone service with unlimited nationwide calling and features like voicemail, caller ID, and call blocking.

E) Business Services

• Spectrum Business® — Internet, phone, and TV for small and medium businesses.
• Spectrum Enterprise — Dedicated fiber internet, networking, and managed services for large organizations.

F) Account & Support Tools

• My Spectrum App — Manage services, pay bills, troubleshoot.
• Auto Pay & Paperless Billing — Streamlined payment and eco-friendly billing.
• Self-Install Kits — For quick activation of services.

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Tips for Managing a Charter/Spectrum Account

• Bundle services (Internet, TV, Mobile, Voice) for better pricing and a single bill.
• Enable AutoPay to avoid late fees and sometimes earn discounts.
• Use the My Spectrum app to track data usage, schedule service calls, and manage account settings.
• Set Parental Controls for safer browsing and TV viewing.

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