BCM One is a leading provider of NextGen Communications and Managed Services that are tailored to meet the needs of IT leaders and channel resellers nationwide. With 18,000 customers and 5,000+ channel resellers served, BCM One offers an extensive range of services including UCaaS, SIP Trunking, Managed SIP, Microsoft Teams, Managed SD-WAN, SASE, Global Managed Connectivity, Microsoft Professional Services Technology Expense Management as well as Network Monitoring & Management. As a company BCM One strives to provide excellent customer service with every human interaction in line with its mission statement “To Provide a World-Class Experience with Every Human Interaction”
Whitepaper on BCM One
I. Executive Summary
BCM One, a leading provider of NextGen Communications and Managed Services, is making significant strides in transforming the business communications landscape. With an extensive portfolio of services that includes UCaaS, SIP Trunking, Managed SIP, Microsoft Teams, Managed SD-WAN, SASE, Global Managed Connectivity, Microsoft Professional Services, Technology Expense Management, Network Monitoring & Management, BCM One’s impressive track record is defined by a steadfast commitment to delivering excellent customer service, thus embodying its mission statement – “To Provide a World-Class Experience with Every Human Interaction.”
II. Introduction
BCM One, established over three decades ago, has cultivated a unique ecosystem that combines exceptional managed services and customer-focused business operations. With more than 18,000 customers and over 5,000 channel resellers served nationwide, BCM One’s distinct approach has redefined how IT leaders and channel resellers operate and adapt in the evolving tech landscape.
III. BCM One’s Core Services
- Unified Communications as a Service (UCaaS): This comprehensive service integrates instant messaging, voice, video, and collaboration functions to provide seamless connectivity for businesses, enhancing productivity and collaboration across various departments and geographical locations.
- SIP Trunking & Managed SIP: BCM One’s SIP Trunking service enables businesses to streamline their communication by replacing traditional phone lines with internet-based telephony. This service is complemented by Managed SIP, which offers ongoing operational support, management, and maintenance.
- Microsoft Teams: BCM One facilitates seamless integration and efficient management of Microsoft Teams, empowering businesses with an all-encompassing platform for chat, meetings, calls, and collaboration.
- Managed SD-WAN & SASE: BCM One’s Managed SD-WAN service offers businesses a simplified way to manage and control their WAN traffic. This service is integrated with SASE (Secure Access Service Edge) to enhance network security and improve the overall performance of internet access.
- Global Managed Connectivity: BCM One’s unique service provides an all-encompassing network solution that ensures reliable and secure connectivity across different locations globally.
- Microsoft Professional Services: With certified experts on board, BCM One assists organizations in the deployment, management, and optimization of Microsoft solutions.
- Technology Expense Management: This service offers a strategic approach for businesses to monitor, control, and reduce their technology-related expenses.
- Network Monitoring & Management: BCM One offers end-to-end network monitoring services, ensuring optimal performance and proactively identifying potential issues to minimize downtime.
IV. Customer Experience and Commitment
The core of BCM One’s success is its unwavering commitment to customer experience. With its mission to provide a “World-Class Experience with Every Human Interaction”, BCM One establishes long-term relationships with its clients, offering tailored solutions to address their unique needs and challenges. This human-centric approach sets BCM One apart in the tech industry and enables it to deliver the highest level of service quality.
V. Conclusion
BCM One, with its extensive suite of services, has effectively positioned itself as a major player in the Managed Services and NextGen Communications industry. The combination of cutting-edge technology and a keen focus on customer service makes BCM One a preferred provider for businesses nationwide. SolveForce is proud to partner with such a dynamic and forward-thinking organization, providing our clients with the most effective and innovative solutions available in the market.
For more information on how BCM One’s services can enhance your business operations, please contact SolveForce at (888) 765-8301. We are eager to assist you in leveraging BCM One’s transformative services for your business growth.