Effective Date: 11/02/2024
At SolveForce, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines the information we collect, how we use it, and your rights regarding your personal data. By using our website, services, or interacting with our communications, you agree to the practices described in this policy.
1. Information We Collect
a. Information You Provide Directly:
- Contact Information: When you sign up for our services, request a consultation, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, and mailing address.
- Billing Information: For paid services, we collect billing information like your credit card details, which is processed by a secure third-party provider.
- Other Voluntary Information: When you participate in surveys, respond to communications, or provide feedback, you may share additional personal information.
b. Information Collected Automatically:
- Cookies and Tracking Technologies: We use cookies, web beacons, and other technologies to enhance user experience, track our website’s performance, and understand how visitors interact with our content.
- Usage Information: We collect data such as IP addresses, browser type, operating system, and pages visited on our site to monitor and improve website functionality.
- Device Information: We may collect information about the device you use to access our website or services, such as hardware model, operating system version, and unique device identifiers.
c. Information from Third Parties:
We may receive additional information about you from trusted partners, such as advertising networks and analytics providers, to enhance our services and personalize your experience.
2. How We Use Your Information
SolveForce uses the collected information to:
- Provide, maintain, and improve our services and products.
- Personalize your experience on our website and with our communications.
- Process and fulfill service requests, orders, or other transactions.
- Communicate with you about new products, services, promotions, and events.
- Respond to customer support requests and inquiries.
- Improve our website, marketing efforts, and customer service processes.
- Comply with legal requirements and protect our rights and interests.
3. Information Sharing and Disclosure
We do not sell or share your personal information with third parties for their direct marketing purposes. We may share your information with:
- Service Providers: Trusted partners that help us deliver and improve our services, including payment processors, email service providers, and analytics providers.
- Legal and Regulatory Authorities: In response to a legal request or as required by law, we may disclose your information to comply with legal processes or enforceable governmental requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
4. Your Rights and Choices
You have the right to:
- Access and update the personal information you have provided to us.
- Request the deletion of your personal data, subject to legal and contractual restrictions.
- Opt-out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.
- Manage your cookie preferences using your browser settings.
5. Security
SolveForce implements reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, track website performance, and support our marketing efforts. You can control your cookie preferences by adjusting your browser settings. Disabling cookies may limit your ability to use certain features of our site.
7. Links to Other Websites
Our website may contain links to third-party websites that we do not control. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these websites.
8. Children’s Privacy
SolveForce’s services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically. Your continued use of our services after any changes indicates your acceptance of the revised policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
SolveForce
Email: contact@solveforce.com
Phone: 888-765-8301