Hosted Products
- 3CX Platform
- Ability To Build/Change Call Flows
- ACD
- Adtran Phones
- Agent Client Type
- Agent Scripts Or Scripting
- Agent State Or Presence
- Allworx Phones
- App Integration
- Architecture, Microservices
- Architecture, Server Clusters
- Asterisk Cx Platform
- Asterisk Platform
- Automatic Call Backs
- Avaya Cx Platform
- Avaya Phones
- Avaya Platform
- Broadsoft Cx Platform
- Broadsoft Platform
- Bullhorn
- Call Path Sharing
- Call Recording Included
- Call Recording Optional
- Call Recording Storage
- Call Surveys
- Campaigns
- Chat Bot
- Chat Queuing
- Cisco Phones
- Cisco Platform
- Clarity Connect Cx Platform
- Cloud Connect
- ConnectWise
- Contact Center, CCaaS
- CRM Integration
- Custom Reports
- Customer Relationship Management Platform, CRM
- Customizable Dashboards
- Cx Platforms
- Dashboard Alerts for Supervisors
- Dentrix
- E911 Direct Location Routing
- Email Queuing
- Fax-to-Email
- Fax-to-Email (standalone)
- Five9 Cx Platform
- Free DIDs Per Line
- Genesys Cx Platform
- Google Cloud
- Google Cloud (App)
- Google G-Suite
- GoToMeeting
- Hosted Voice, UCaaS, CCaaS
- Hosted VoIP
- Hosted VoIP Platforms
- Hubspot
- Interactive Voice Response, IVR
- International DIDs
- International Origination
- International SIP Trunks
- International Toll Free
- International VoIP
- Live Chat
- Metaswitch Cx Platform
- Metaswitch Platform
- Microsoft Dynamics
- Microsoft Office 365
- Microsoft Office 365 Management
- Microsoft Outlook
- Microsoft Skype4B Platform
- Microsoft Teams
- Microsoft Teams Direct Routing
- Mitel Cx Platform
- Mitel Phones
- Mitel Platform
- MMS
- MMS (standalone)
- Monitor, Whisper, Barge
- NICE inContact Cx Platform
- Omni-Channel
- Online Admin Portal
- Open API (for 3rd party development)
- Oracle
- Oracle (App)
- Outbound Dialer (Progressive, Predictive, Other)
- Panasonic Phones
- Phones/Handsets
- Pipedrive
- Polycom Phones
- Position In Queue Announcement
- Proprietary Cx Platform
- Proprietary Platform
- Real-Time Dashboards
- Redtail
- Reporting & Analytics
- Routing, Predictive
- Routing, Skills Based
- RPM
- Salesforce
- Service Desk Ticketing System
- Service Questions
- ShoreTel Phones
- Short Duration Dialer Traffic
- SIP
- SIP + Bandwidth
- SIP + BYOB
- Skype for Business
- Slack
- SMS
- SMS (standalone)
- SMS Queuing
- Social Media Queuing
- Sugar
- Talkdesk Cx Platform
- Telax Cx Platform
- UCaaS + Bandwidth
- UCaaS + BYOB
- Unified Communications, UCaaS
- Vanity Toll Free
- Video Conferencing
- Video Conferencing (standalone)
- Video Queueing
- VTech Phones
- Wallboards
- Web-Based Admin Portal
- Webex
- White Label
- Will Work With Other Phones Not Yet Certified
- Workflow Management Tools
- Wrap-Up Time & Disposition Codes
- Yealink Phones
- Zendesk
- Zoho
- ZOOM
- Zultys Cx Platform