40.9.1 Online Behavior and Netiquette


Cyberbullying and Harassment

Cyberbullying: Refers to the use of electronic communication tools, especially the internet, to intimidate, threaten, or harm individuals. It can manifest in various ways, including:

  • Hate Messages or ThreatsDirect communications to the individual intending harm or distress.
  • DoxingPublicly sharing private information about someone without their consent.
  • TrollingDeliberately posting provocative, irrelevant, or offensive comments online to elicit strong emotional reactions or derail discussions.
  • ImpersonationPretending to be someone else to cause harm or spread false information.

Online Harassment: While cyberbullying often targets individuals, online harassment can be broader, targeting groups based on race, gender, religion, or other identities. It includes actions like stalking, spreading hateful ideologies, or initiating unwarranted negative campaigns against individuals or groups.

Ethical Guidelines for Online Communication

1. Respect and Empathy: Always treat others with respect, considering their feelings and perspectives. Avoid sending messages or posting comments when angry or emotional.

2. Think Before Posting: Consider the potential impact and interpretation of your message or post. Once it’s online, it can be challenging to remove or control its spread.

3. Privacy Matters: Don’t share personal or sensitive information about yourself or others without consent. This includes addresses, phone numbers, or any data that can compromise someone’s privacy or safety.

4. Stay Constructive: Aim for positive and constructive conversations. Even when disagreeing, approach discussions with an open mind and avoid resorting to personal attacks or name-calling.

5. Acknowledge and Cite Sources: If you’re sharing information, especially in formal or public forums, ensure that you give proper credit to sources. Avoid spreading misinformation.

6. Avoid Caps Lock: In online communication, writing in all capital letters is perceived as shouting, which can be considered rude.

7. Report and Block: If you encounter harassment or bullying, use available tools to report or block the perpetrators. This not only protects you but can help platforms take action against harmful behaviors.

8. Apologize When Necessary: Everyone makes mistakes. If you realize you’ve acted inappropriately or hurt someone, it’s crucial to apologize and make amends.

9. Understand Platform Guidelines: Different platforms have their own rules and guidelines. Familiarize yourself with these to ensure you’re in compliance.

In the digital age, where online interactions are integral to personal and professional life, understanding and practicing good netiquette is crucial. Ethical online behavior ensures a more positive and constructive digital environment for everyone.



Key terms in plain language

Open a term for a concise explanation of language used on this page.

Fiber Internet

Internet delivered through strands of glass using light. Fiber commonly supports high capacity, low latency, and strong upload performance, but availability must be confirmed for the exact address.

Cybersecurity

The practices and controls used to protect identities, devices, networks, applications, and data from unauthorized access, disruption, or manipulation.

Zero Trust

A security model that does not automatically trust a user or device because of its location. Access is continuously verified and limited to what is necessary.

SASE

Secure Access Service Edge combines networking and security capabilities in a cloud-delivered architecture so users and locations can receive consistent policy wherever they connect.

Identity and Access Management (IAM)

The systems and policies that determine who a user is, what resources they may access, and how that access is authenticated and reviewed.

Multi-Factor Authentication (MFA)

A login control requiring more than one form of verification, such as a password plus an authenticator app, security key, or biometric factor.