Telecom Expense Management Telecom Expense Management is an invaluable tool for businesses of any size. It helps to streamline the process of tracking and managing telecom expenses, eliminating manual processes and providing visibility into usage patterns. This enables businesses to make informed decisions about their telecom services, optimize spending, reduce costs, increase efficiency and improve customer service. With Telecom Expense Management in place, companies can confidently manage their communications infrastructure with confidence that all costs are being managed efficiently and accurately.