CenturyLink Company Information
CenturyLink is a company that specializes in telecommunications and broadband services and its corporate headquarters is in Monroe, Louisiana.The company was founded as Central Telephone and Electronics Corporation, but it later changed its name to Century Telephone Enterprises. This name was later changed to CenturyTel, Inc in the year 1999.
This company is an internet service provider in United States and it is also one of the highly rated local exchange carriers in the United states. Considering the number of lines which it serves, the service provider is rated as the third biggest in America. The service provider prides itself in providing long distance communication services.
The employees of the company are represented in two labor unions namely: the International Brotherhood of Electrical Workers and the Union of Communication Workers of America. To enhance its survival, the organization has acquired Qwest, a highly rated company that operates in United States. Since the time when the firm was incorporated, many changes have occurred. Other than its change of name, the company has undergone through tremendous growth.
Also, its headquarters have been moved to a location that is near the airport so as to enable it have access to many employees. This has helped in putting the firm at a competitive edge. The earnings of the organization continues to grow steadily, save for the cut throat competition that has been witnessed over time.The business has weathered the storm and there are higher chances of its achieving huge success in future.
Other than the organization acquiring Qwest, it also bought the Central Telephone Company of Ohio which enabled it serve more than sixty five thousand access lines. This translated to a 20 percent growth in percentage growth of the access lines. Monroe, a security company that was based in Louisiana was also acquired by the firm in its effort to diversify and offer its shareholders the maximum possible value for their investment.
Also, Century protection systems were acquired together with about 89000 of access lines from Ameritech, a company that operated in Northern Wisconsin. Moreover, a wing of the firm which specialized in publishing directories was also acquired by CenturyLink.This formed an important part of its growth strategy.
To enhance its competitiveness, the communications company also split its shares at three for four for a number of times. This made the company accumulate a lot of long term debt. Also, CenturyTel purchased hundreds of thousands of GTE lines in the state of Arkansas. This was done in partnership with Spectra Communications. It also acquired an additional 70,000 lines from Verizon.
In the customer service front, CenturyLink has been ranked as among the six best telecommunications companies in United States. The Customer Respect group, which is an international group that specializes in research and consulting carried out a research about this and came up with these results. At the moment, the company has diversified into offering many kinds of services such as home security, television, data communication and many more. Its long distance and local voice communications is done through numerous technologies such as Ethernet and many more.