(Architecture #6)
Executive Summary
SolveForce International Services delivers secure, scalable, and compliant connectivity and IT solutions for higher education institutions and research organizations. Our platforms enable federated identity, global collaboration, distance learning, and high-performance research data sharing. By integrating campus networks, research grids, and global access services, we ensure that students, faculty, and researchers stay connected, productive, and secure across borders.
Scope of Services
SolveForce’s education and research solutions include:
- Campus Connectivity: DIA, SD-WAN overlays, and managed Wi-Fi for high-density lecture halls and student housing.
- Federated Access Services: Integration with eduRoam, eduGAIN, and InCommon for seamless identity federation.
- Research Network Interconnects: High-speed IX/peering with Internet2, GEANT, and other national research and education networks (NRENs).
- Cloud & HPC Integration: On-ramps to cloud HPC, data lakes, and academic SaaS platforms (Canvas, Blackboard, Moodle).
- Unified Communications: UCaaS/VCaaS for distance learning and collaboration.
- Managed Services: 24/7 NOC/SOC, vendor management, and compliance reporting for FERPA/GDPR.
Compliance Assurance
SolveForce’s educational solutions are aligned with:
- FERPA for U.S. student data protection.
- GDPR for international student/researcher privacy.
- ISO 27001 / SOC 2 for data security.
- Accessibility Standards (WCAG/ADA) for inclusive learning.
- NIST Frameworks where federal research grants apply.
Security Architecture
Our education and research model follows a Zero Trust and Privacy-by-Design approach:
- Identity Federation: eduRoam/eduGAIN IdPs integrated with ZTNA.
- Network Segmentation: Research, student, faculty, and guest traffic isolated.
- Encryption: TLS/IPsec for student and research traffic.
- Monitoring: SIEM/SOAR with FERPA/GDPR privacy filters.
- Resilience: Multi-path DIA/SD-WAN and backup LTE/5G for class continuity.
Service Level Agreements (SLAs)
SolveForce guarantees for education and research networks:
- Network Availability: ≥99.99% across DIA/SD-WAN.
- Latency: <100 ms global average for video learning platforms.
- Failover Time: <60 seconds for DIA→LTE/5G.
- Incident Response Time: FERPA/GDPR breach containment ≤2 hours.
- DR/BCP: RTO ≤4 hours for LMS/research workloads; RPO ≤15 minutes for critical datasets.
Disaster Recovery & Continuity
SolveForce ensures continuity of education and research through:
- Cloud-hosted LMS failover.
- Remote VPN/SD-WAN access for displaced students/faculty.
- DRaaS for HPC/data lakes.
- Quarterly DR drills simulating campus or research cluster outages.
Value Proposition
- Seamless Learning & Research: Global connectivity designed for academic and scientific collaboration.
- Compliance-First: FERPA/GDPR protections built into every service.
- Innovation: AI/ML for research networks, HPC acceleration, and digital campuses.
- Unified Operations: One global contract, multi-campus coverage, single SLA.
⚖️ Subtle Logos Embedding
- Syntax (Networks): DIA, SD-WAN, federated Wi-Fi — the alphabet of learning.
- Semantics (Applications): LMS, HPC, research datasets — the words of knowledge.
- Pragmatics (Managed & Compliance): FERPA/GDPR audits, NOC/SOC — the context that ensures the story of education is preserved.